Self Storage

Store Manager Job Description | ABC Selfstore, London

Current Vacancies

As a store manager, you are responsible for achieving the clearly defined sales and customer service targets and the successful day to day operation of your store.

In addition, you are responsible for the management of the store team and you will be expected to contribute ideas and suggestions to future company strategy and goals.

You will, therefore, need to be able to demonstrate critical thinking and problem solving skills as well as good organisational, management, communication and sales skills.

Bespoke training will be given. The ABC Academy

You will be responsible for :

  • Delivery of clearly defined individual and team sales and customer service targets
  • Ensuring overall performance of your team to meet these targets – this will involve motivating, training, supporting and monitoring staff performance in all aspects, including telephone sales
  • Helping develop strategy and targets for your team to deliver continually improving levels of sales and customer service
  • Selling storage space, packing materials and insurance
  • Fulfilling a key role in the day to day running of the store
  • Assisting with recruitment of store staff
  • Support and implementation of training initiatives
  • Development and improvement of administrative, marketing and sales systems
  • Financial management and control – including budgeting and debtor control
  • General building development and maintenance
  • Ensuring adherence to HR requirements and procedures
  • Ensuring adherence to health and safety requirements and procedures

Working Hours

42 per week across a 3 week rota pattern

Please note...

This job description is not intended to establish a total definition of the job, but an outline of the duties.

February 2011