We understand that finding a job in self storage probably isn’t what you set out to do today, and that at first sight it probably doesn’t sound very exciting, but take 5 minutes to learn a little more and you won’t regret it. Why? Well for a start we can offer you:
As a Sales and Customer Service advisor at ABC Selfstore you will be the first point of contact for our customers and are, therefore, critical to delivering an excellent customer experience. You will play a key role in delivering sales and customer service targets through clear and constructive communication and a positive contribution to the working environment.
With customer service at the heart of the business you will consistently work towards the standards outlined in the ABC Approach. You will actively participate in coaching and will implement learning to help you to deliver against your own sales targets. You will regularly feedback to help shape sales, customer service and operational systems and processes.
Sales advisors regularly deputise for the Store Manager and Assistant Store Manager and thus need to ensure that high customer service standards and a positive working environment are maintained at all times. You will need to be able to demonstrate problem solving skills as well as good organisational and communication skills.
We will provide you with bespoke training, both in house and external to support your personal development.
This job description is not intended to establish a total definition of the job, but an outline of the duties.