Privacy Policy and Website Terms of Use

Details of how we use personal information we may collect and terms for website use.

ABC Selfstore Privacy Policy

This privacy policy sets out how ABC Selfstore uses and protects any information that you give us when you use this website.

ABC Selfstore is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ABC Selfstore may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 2011.

What we may collect

We may collect the following information :

  • Name and job title
  • Contact information including address, email address and telephone numbers
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons :

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We, along with most other websites, use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personal data is collected.

If you use our prices & booking system on the website, or connect to one of the social sites that we interact with (for example Twitter, Facebook, Google+) other cookies may be set by these organisations. Please see below for further information.

Overall, cookies help us provide you with a better website experience. For more information on cookies please visit

We have set out below details of the specific cookies that may be set when using our site, and by using our website you agree that we can place these types of cookies on your device.

However, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website and some features - such as online booking - may not be available to you at all.

For more information about managing cookies in your web browser please visit or look in the Settings or Help system of your browser.

First Party Cookies

Cookies set directly by - one : session ID.

Used if you interact with our prices & booking system to store your storage requirements. The cookie stores the ID of the server-side session which is used to store the information. The actual information is maintained on the server, not in the browser.

Personal Information?
No personal information is contained in the cookie. Storage requirement information is maintained in the server session, not in the cookie.

This is a session cookie which expires when you close your browser OR if you stop interacting with our site and your session expires - about 30 minutes. No information is stored by the website after the expiration of the cookie/session.

Cookies set indirectly by :

From time to time we use third-party services for the purpose of website optimisation/testing/traffic analysis etc which may set cookies via as part of their normal operation. None of these cookies contain personal information.

Optimizely Optimizely Privacy Policy

Visual Website Optimizer Visual Website Optimizer Privacy Policy

Pardot Pardot Privacy Policy. If you use our website price system Pardot web session data may be collected as part of the web quote process to aid with our marketing.

Third Party Cookies

These are cookies that may be set by other websites while you are using our site.

Set By

Google analytics : Used by us to monitor use of the website. Maps : used to indicate store locations and provide directions. YouTube : hosted videos. Google Adwords : paid advertising/display network/re-marketing.

Personal Information?

More Information
Advertising cookies may include cookies set by DoubleClick and/or Teracent

Other Cookies

If you choose to interact with social sites or visit websites linked from our website but not under our control, these sites may set cookies. Please refer to the privacy or cookie policy of the site in question for further information.

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Log Files

Our web-server maintain records of web site use. These records contain no personal data and no cookies are set.

Email Newsletters

Any email newsletters used by the company are provided on an opt-in basis. We track the opening and click-through from newsletters which is used to manage the effectiveness of our campaigns. Each email contains a link allow recipients to unsubscribe from the newsletter and a link to the originator of the campaign where the applicable privacy policy can be viewed.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways :

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. This does not apply to our email newsletter sign-up since this the point of this service is to send you news and offers.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or using the opt-out provision in email marketing communications.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

Website Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ABC Selfstore's relationship with you in relation to this website. By using this website you agree that the restrictions and exclusions set out below are reasonable. If you disagree with any part of these terms and conditions, you must not use our website.

The term 'ABC Selfstore' or 'us' or 'we' refers to the owner of the website whose company name, registered and company registration number are shown on our Contact page. The term 'you' refers to the user or viewer of our website.

Unless otherwise stated, ABC Selfstore owns the intellectual property rights in the website and material, including pricing and offer information, on the website. Subject to the terms below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not :

  • republish material from this website (including republication on another website)
  • sell, rent or sub-license material from the website
  • show or republish on or off-line any material from the website
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial or non-commercial purpose
  • redistribute material from this website

For the avoidance of doubt you are expressly prohibited from republishing pricing and offer information on another website without our permission.

Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website and this restriction applies in particular to price and offer information.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing, including but not limited to price comparison sites.

Website Price & Boooking System

In order to use our online pricing system we require your contact information. We respect your privacy and will never pass your contact details to a third party and will only use them in relation to your enquiry about storage. By using the pricing system you consent to us contacting you about your storage requirements. In order to make an online booking we require your address and bookings are subject to the satisfactory completion of our normal in-store move in procedures including proof of identity.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Photographs are copyright ABC Selfstore and reproduction, republication or other re-use of the photographs is forbidden without our prior express consent.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • If any provision of these terms is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions.
  • These terms and conditions may be revised from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

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