Name: Paul Gray
Position Held: Assistant Store Manager at Wandsworth
Question 1 – Why would you choose ABC Selfstore?
Transparency – What you see is what you get pricing/services & friendly staff. When I have mystery shopped the other branches their customer service has left a lot to be desired.
Question 2 – Why do you like working at ABC and in self storage?
Diversity – Each day is different. It can be rewarding helping someone out i.e. a move has fallen through and you need to help
Question 3 – X factor or Strictly?
Two left feet so it has to be X-Factor (although I can not sing either) – Comedy value
Question 4 – Your favourite moment working in self storage?
A Horse on the loading bay! Or not as it proved to be. A client was moving into a storage room while he was between properties. He had an Iron & material half structure. I was making a hot drink and looked round to see what appeared to be a horse peering out from the loading. It was a surreal moment!